Terms and Conditions: Monthly Prize Giveaway for Luna Learning Experience Survey

1. Eligibility:
1.1. The Family Day Pass monthly prize giveaway for the Luna Learning experience survey (“Promotion”) is open to individuals who have completed and submitted the guest experience survey within the specified monthly time period.
1.2. Participants must be at least 18 years old at the time of entry.
1.3. Employees, representatives, and immediate family members of the company conducting the survey, as well as any affiliated companies or partners, are not eligible to participate in this Promotion.

2. Promotion Period:
2.1. The Promotion will run monthly, starting on the first day of each month at 12:01 AM AEST and ending on the last day of the same month at 11:59 PM AEST. Entries received outside this period will not be considered for the prize draw of that month.

3. Entry Method:
3.1. To enter the Promotion, participants must complete and submit the guest experience survey within the specified monthly time period.
3.2. Only one entry per person per monthly period is permitted. Duplicate or multiple entries will be disqualified.

4. Prize Draw:
4.1. At the end of each monthly period, one winner will be randomly selected from all eligible entries received during that month.
4.2. The draw for each monthly period will be conducted within seven (7) days of the following month.
4.3. The winner will be notified via the contact information provided in the survey entry.
4.4. If the winner does not respond to the notification within seven (7) days or is found to be ineligible, an alternate winner may be selected at the discretion of the company conducting the survey.

5. Prize:
5.1. The prize for each monthly period consists of a family day pass reward or equivalent value in the local currency, at the discretion of the company conducting the survey.
5.2. The prize is non-transferable and cannot be exchanged for any other products or services.
5.3. The company conducting the survey reserves the right to substitute the prize with another of equal or greater value if circumstances beyond their control make it necessary to do so.

7. Privacy:
7.1. Any personal information collected during the Promotion will be used solely for the purpose of administering the Promotion and contacting the winner, as outlined in the company’s privacy policy.
7.2. By participating in the Promotion, participants agree to the collection, use, and disclosure of their personal information in accordance with the company’s privacy policy.

8. General Conditions:
8.1. The company conducting the survey reserves the right to disqualify any participant who violates these Terms and Conditions or engages in fraudulent or unethical behavior.
8.2. The company conducting the survey reserves the right to cancel, terminate, or modify the Promotion at any time, for any reason, without prior notice.
8.3. Participants agree to release and hold harmless the company conducting the survey, its employees, representatives, and affiliates from any claims, damages, or liabilities arising out of or relating to their participation in the Promotion or acceptance and use of the prize.
8.4. These Terms and Conditions shall be governed by and construed in accordance with the laws of NSW, without regard to its conflict of laws principles.

By participating in the Promotion, participants acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions.